Just like any other app, Docutain can be un- and reinstalled via the Google PlayStore. However, it maybe happens that Docutain doesn´t start in the setup after reinstalling, but where you left it before uninstalling.
This can happen, if you have activated the automatic Google backup of your device. To perform a full reinstall of Docutain, follow these steps.
Open your device´s settings and select Google settings.
Then select the sub-point Backup.
Select app-data.
Deactivate the automatic restore option.
Uninstalling Docutain and reinstalling the App through the Google Play Store will not restore the data and you can actually start over.
If you´ve connected Docutain with a cloud, these data will not be affected. It means you can recover your data from this cloud, if you log in again.
After reinstalling Docutain, you can re-enable the automatic restore option.
Depending on the device, this setting may be found elsewhere. If you cannot find the option, feel free to contact support@docutain.de. We gladly support you!
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