Reinstall Docutain

Just like any other app, Docutain can be un- and reinstalled via the Google PlayStore. However, it maybe happens that Docutain doesn´t start in the setup after reinstalling, but where you left it before uninstalling.

This can happen, if you have activated the automatic Google backup of your device. To perform a full reinstall of Docutain, follow these steps.

Open your device´s settings and select Google settings.

 

Then select the sub-point Backup.

Select app-data.

Deactivate the automatic restore option.

 

Uninstalling Docutain and reinstalling the App through the Google Play Store will not restore the data and you can actually start over.

If you´ve connected Docutain with a cloud, these data will not be affected. It means you can recover your data from this cloud, if you log in again.

After reinstalling Docutain, you can re-enable the automatic restore option.

Depending on the device, this setting may be found elsewhere. If you cannot find the option, feel free to contact [e-mail]. We gladly support you!